Privacy Policy

Effective Date: 6 October 2026

Klassic Klarol Filters Private Limited (“Klarol”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.klarol.in, contact us, request a callback, submit an enquiry, or provide your information through our Facebook, Instagram or other lead-generation forms.

1. Who We Are

Klassic Klarol Filters Private Limited

Klarol – Oil Cleaning Systems

Sales & Marketing Office:
3-A, 64 Nehru Nagar, Ghaziabad, Uttar Pradesh – 201001, India

Factory:
Eldeco SIDCUL, Sitarganj, Uttarakhand – 262405, India

Email: sales@klarol.net

Website: https://klarol.in/

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Full name
Mobile/telephone number
Email address
Company or organisation name
Business or industry information
Product or service requirements
Information provided in enquiries, callback requests or other forms
Information you voluntarily provide when communicating with us

When you submit a lead form through Facebook or Instagram, the information you provide may be shared with Klarol so that we can respond to your enquiry.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests for information
Contact you regarding Klarol products and services
Provide quotations, product information and technical information
Arrange product demonstrations or callbacks
Understand your application and filtration requirements
Provide sales and after-sales support
Process and manage enquiries and prospective customer leads
Maintain our customer and enquiry records
Improve our products, services and customer communications

We will use your information for legitimate business purposes and in accordance with applicable law.

4. Facebook and Instagram Lead Forms

If you submit your information through a Facebook or Instagram lead form, the information you provide may be received by Klarol for the purposes described in this Privacy Policy.

The information may include your name, phone number, email address, company name and other information that you voluntarily provide in the lead form.

By submitting the form, you acknowledge that Klarol may contact you regarding your enquiry, products, services or related business requirements.

5. CRM and Service Providers

We may use third-party business and technology service providers to help us manage enquiries, leads, communications and customer relationships.

For example, information received from lead-generation forms may be transferred to or processed through our customer relationship management (CRM) systems, including Zoho CRM, where applicable.

Such service providers process information on our behalf for legitimate business purposes and subject to appropriate contractual or technical safeguards where applicable.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers, technology providers, CRM providers, communication providers, professional advisers, or other parties where reasonably necessary to operate our business, respond to your enquiry, provide requested services, or comply with applicable law.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, providing ongoing customer support, resolving disputes and complying with applicable legal or regulatory requirements.

When personal information is no longer required, we may securely delete or anonymise it, subject to applicable retention requirements.

9. Your Choices and Requests

You may contact us if you wish to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw a request or enquiry
Ask questions about how your information is being used

To make a privacy-related request, contact us at:

sales@klarol.net

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage and improve the user experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

11. External Websites and Platforms

Our website, advertisements or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of third-party websites.

When you interact with Facebook, Instagram, Zoho or other third-party platforms, their respective privacy policies may also apply.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or services.

The updated version will be published on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how Klarol handles your personal information, please contact: